What is Communication is all about?

Communication word coming from the Latin word communicare, which meanings "to share". Sharing the activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior. It is the meaningful exchange of information between two or more living creatures. Two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning. In general, communication is a means of connecting people or places.

Communicating with others involves three primary steps:

  1. Thought: First, information exists in the mind of the sender. This can be a concept, idea, information, or feelings.
  2. Encoding: Next, a message is sent to a receiver in words or other symbols.
  3. Decoding: Lastly, the receiver translates the words or symbols into a concept or information that a person can understand.
    What is Communication is all about
    What is Communication is all about

    Meaning of Communication

    Communication is a continuous, never-ending means of transferring or passing on messages via ideas, innovations, skills, knowledge or practices from a source to the ultimate users in order to modify the behavior or reaction of receivers in the desired direction.
    Communication is an inherently social interaction, and communicative competence is the ability to engage in intersubjective interactions.
    Communication requires a sender, a message, and a recipient, although the receiver does not have to be present or aware of the sender's intent to communicate at the time of communication; thus communication can occur across vast distances in time and space. Communication also requires that the communicating parties share an area of communicative commonality. Until communication process is incomplete, the receiver understands the sender's message.

    Definition of Communication

    Communication is a process of transmitting thought; sharing and imparting information; conveying and receiving ideas, attitudes and feelings; as well as creating and exchanging messages within a network of interpersonal relationship.
    1. Alien Louis A.: Communication is the sum of all the things one person does when he wants to create understanding in the mind of another. It involves a systematic and continuous process of telling, listening and understanding.
    2. Theo Haiemann: Communication is the process of passing information and understanding from one person to another. It is the process of imparting ideas and making oneself understood by others.

    Objective of Communication 

    1. Communication helps for Strong Decision Making - Your ability to communicate effectively increases productivity, both yours and your organization. With good communication skills, you can anticipate problems, make decisions, coordinate workflow, supervise others, develop relationships and promote products and services.
    2. Communication Steady the Workflow - Communication acts as tool for the effective work related flow of information.
    3. Communication helped to build strong business relationships and enhanced professional image - You can shape the impressions you and your company make on colleagues, employees, supervisors, investors, and customers in addition to perceiving and responding to the needs of these stakeholders (the various group you interact with) without effective communication, people misunderstand each other and misinterpret information. Ideas misfire or fail to gain attention and people and companies founder.
    4. Communication is a Clearer Promotional Material - Your organizations need for effective reach of company name and public promotions are based on effective promotional material such as advertisements , bill boards , online add ,posters etc. are all communicated for effective message delivery and meaning.
    5. Communication provide Advice - Giving advice is based on individual-oriented and work-oriented ,advice should not give to the person for pinpointing his mistakes rather it should be helpful for his improvement. Effective advice promotes understanding and it can be a two way process if the subordinate staff given freedom.
    6. Communication helps to Provide Order - Order is an authoritative communication pattern and it is directive to somebody always a subordinate to do something. Orders will be written and oral orders, general and specific orders, procedural and operational orders, mandatory and discretionary order. Order should be clear and complete, execution should be possible and given in a friendly way.
    7. Communication Provide Suggestion -  Suggestion is supposed to be very mild and subtle form of communication. Suggestions are welcomed for it is not obligatory to accept them, it can be voluntary and anonymous and submitted through suggestion boxes. Communication provide Education - Education is a very conscious process of communication, it involves both teaching and learning by which organizations provide to their employees in the form of training. Education is given for management, employees and outside public.
    8. Communication Warning to Employee - If the employees do not abide by the norms of the organization warning is a power communication tool and it can be general and specific. Specific warning should be administered in private and after thorough investigation. The aim of the warning should be the organization betterment.
    9. Communication help to Raising the morale and uplift the motivation - Morale stands for mental health and it is a sum of several qualities like courage, resolution, confidence. High morale and effective performance go hand to hand. Motivation is a process that account for an individual intensity, direction, and persistence of effort towards attaining a goal.
    10. Communication provide two way information giving and receiving information - Communication’s main idea is to give and receive information because managers need complete, accurate and precise information to plan and organize employee need it to translate planning in to reality. Information will cover all aspects of the business.
    11. Communication provide Counselling - Counselling is given to solve employee’s mental stress and improve the employee’s productivity.
    12. Communication helps to improve discipline - Finally discipline is the foremost part of any business communication. The various disciplinary codes are effectively communicated to employees through disciplinary codes.

    Functions of Communication

    Communication serves four major functions within a group or organization: Control; Motivation; Emotional expression and Information.
    1. Communication acts to control member behavior in several ways. Organizations have authority hierarchies and formal guidelines that employees are required to follow. When employees, for instance, are required to first communicate any job-related grievance to their immediate boss, to follow their job description, or to comply with company policies, communication is performing a control function. But informal communication also controls behavior. When work groups tease or harass a member who produces too much and makes the rest of the group look bad, they are informally communicating with, and controlling, the member’s behavior.
    2. Communication fosters motivation by clarifying to employees what is to be done, how well they are doing, and what can be done to improve performance if it’s subpar. We saw this operating in our review of goal setting and reinforcement theories. The formation of specific goals, feedback on progress toward the goals, and reinforcement of desired behavior all stimulate motivation and require communication. For many employees, their work group is a primary source for social interaction. The communication that takes place within the group is a fundamental mechanism by which members show their frustrations and feelings of satisfaction.
    3. Communication, therefore, provides a release for the emotional expression of feelings and for fulfillment of social needs. The final function that communication performs relates to its role in facilitating decision making.
    4. It provides the information that individuals and groups need to make decisions by transmitting the data to identify and evaluate alternative choices.

    Importance of Communication

    1. Promotion of managerial efficiency. As management is a task of getting the week accomplished through efforts of other personnel, it is communications that can deep personnel working in accordance with desires of managers. Management members deal work personnel in giving orders and instructions, in allocating jobs and duties, in approving work and recognizing performance, in explaining objectives and policies, and in seeking their effective co-operation. In all positive it and negative actions, managers have to move with the help of communication in their dealing with human beings. Accordingly, the efficiency of a manager lies in his ability to communicate with other personnel.
    2. Co-operation through understanding. Good communication induces human beings to put efforts in their work performance. The importance of the work is required to be mentally accepted before the doing of such work. That is, the will-to-do must precede the actual doing. To provide this will-to-do, communication creates understanding and acceptance on the part of employees. As there can be no faith in an activity without understanding it clearly, communication results in satisfactory performance through creating this faith. In short, effective communication increases understanding of employees, gains their willing acceptance and leads them to greater efforts
    3. Basic for leadership action. Leadership action is impossible without communication between the leader and his followers. The leader can exert his influence only through conveying ideas, feelings, suggestions and decisions to his followers. The followers too can convey their responses, feelings, attitudes and problems to the leader through the medium of communication. The two-way personal communication is essential for maintaining man to man relationship in leadership accordingly; effectiveness of leadership is greatly determined by the adequacy and clarity of communication.
    4. Means of co-ordination. Communication helps in securing desired co-ordination of enterprise operations by communication network throughout the organization. As teamwork is essential for the accomplishment of jobs in many cases, co-ordination appears to be of paramount importance. For the purpose of co-ordination, managers keep the group fully informed of all facts and situations relating to the work. Secrecy creates suspicion and separates people; common understanding of common problems units them for showing a better record of their performance.
    5. Provision of job satisfaction. Mutual trust and confidence between management and operatives can be increased by the communication of what the manager wants and what the employees perform. A clear-cut understanding provides job satisfaction to employees, creates their confidence in the ability of managers and promotes their loyalty towards the enterprise. That is to say, effective communication satisfies personal and social needs of human beings and stimulates their job interest and enthusiasm.

    FAQS

    What is Communication?

    Communicating is a composite of information given and received, of a learning experience in which certain attitudes, knowledge and skills change, carving with them alterations of behaviour, of listening effort by all involved, of a sympathetic fresh examination of issues by the communicator himself, of a sensitive interacting point of view, leading to a higher level of shared understanding and common intention.

    Why Is Communication Important?

    It is important to communicate well. It can help you to understand what another person is saying. It also means that they can express their own needs and concerns. When you are seriously ill, there will be many things that need to be discussed. Some of these discussions may be difficult and emotional.

    What are the characteristics of effective business messages?

    Effective business messages have common basic characteristics are given below 

    1. Provide practical information: Business messages usually describe how to do something, explain why a procedure was changed, highlight the cause of a problem or a possible solution, discuss the status of a project, or explain why a new piece of equipment should be purchased. 
    2. Give facts rather than impression: Business messages use concrete language and specific details. Information must be clear, convincing, accurate and ethical. You must present hard evidence (not just opinion) and present all sides of an argument before you commit to a conclusion. 
    3. Clarify and condense information: Business messages frequently use tables, charts, photos, or diagrams to clarify or condense information, to explain a process, or to emphasize important information. 
    4. State precise responsibilities: Business messages are directed to a specific audience. Therefore, you must clearly state what is expected of, or what you can do for, that particular audience. 
    5. Persuade others and offer recommendations: Business messages frequently persuade employers, customers, or clients to purchase a product or service or adopt a plan of action. To be effective, persuasive messages must show readers just how a product, service or idea will benefit them specifically.

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